Learning modules

A complete list of modules ideal for remote learners 

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Cyber Security

Course Outline

  • Responsibilities
  • Consequences
  • Risks and threats to cyber security
  • Passwords
  • Email and social media

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Absence Management

Course Outline

  • The absence management process
  • How to manage irregular short-term absence
  • How to manage regular short-term absence
  • How to manage long-term absence

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Stress Management

Course Objectives

  • What is stress?
  • Effects of stress
  • Causes of stress
  • Signs and symptoms of stress
  • How to manage stress
  • Stress checker

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Motivating a Team

Course Outline

  • Building strong connections
  • Add value to employee’s work
  • Empower employees for action and advancement
  • Encourage employees through feedback

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Communication Skills for Managers

Course Outline

  • Delegation communication
  • Motivation communication
  • Communicating through body language
  • Communicating criticism
  • The Feedback Sandwich

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First Line Management

Course Outline

  • Understanding the role
  • Leading & communicating
  • Day-to-day tasks
  • Handling longer term tasks
  • Support & personal development

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Display Screen Equipment

Course Outline

  • Who is responsible?
  • The risks of DSE
  • Preventing MSD's
  • Good posture vs bad posture
  • Visual fatigue
  • Workstation
  • Cleanliness
  • Assessment

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Productivity

Course Outline

  • The Art and Science of getting more done
  • Meet Percival Schreeks
  • Why does productivity matter?
  • What prevents Percival from getting more done?
  • How can Percival be more productive?
  • Allocate tasks for Productivity
  • You can be more productive

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Fatigue Management

Course Objectives

What is fatigue?

  • The importance of managing fatigue
  • Sleep stages and circadian rhythm
  • Preventing and reducing fatigue

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Delegation

Course Outline

  • Good vs Bad delegation
  • How to Delegate
  • Levels of delegation
  • Delegation Issues

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Coaching & Mentoring

Course Outline

  • Coaching vs Mentoring
  • When to coach, when to mentor
  • Applying coaching and mentoring skills in everyday situations
  • Approaching coaching and mentoring conversations in an effective way

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Difficult Conversations

Course objectives

  • Understand what a difficult conversation is and the importance of engaging in them
  • Be able to plan for a difficult conversation
  • Use the facts of the situation to enable them to have a conversation in an impartial manner
  • Prepare themselves by enhancing their communication skills in the areas of listening, tone and body language
  • Check their self-belief against an actionable agenda enabling change where necessary
  • Manage the emotion in a meeting in a compassionate and kind way
  • Ensure that every conversation ends with actionable items that are followed-up on
  • Through this approach, the user will gain experience with difficult conversations by overcoming challenges and gaining wisdom from lessons learned for a variety of difficult situations.

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Decision Making

Course Outline

  • Decision making
  • Complicated decisions
  • The big challenge

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Managing Conflict

Course Outline

  • Managing Conflict
  • Constructive Conflict
  • Destructive Conflict
  • Assessment

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Performance Management

Course Outline

  • Effectively review employee performance
  • Plan employee performance by setting goals
  • Link performance to pay and rewards
  • Use five types of Everyday Conversations
  • Run effective one-to-ones
  • Manage under-performance

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Lone Working

Course Outline

  • What is a Lone Worker?
  • Who is responsible?
  • Risk Assessment
  • Risks and Precautions
  • Precaution Principles

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All our modules can be purchased instantly. If you'd like to know more, or have a requirement for over 50 users, please get in contact with one of our learning experts.