Empathy in healthcare: treat patients, not diseases
This white paper explores the concept of empathy in healthcare and examines the value of patient centricity in pharmaceutical training and communications, highlighting its power to change the narrative of a company and improve results.
It's your starting point for reflecting on the patient voice and delivering greater value across your digital learning strategy.
The white paper includes:
- What is empathy?
- Empathy in healthcare, how it's used in the clinical context
- The clinical benefits of empathy
- How Pharma is going wrong
- Patient centricity – more than just a pharma buzzword
- How digital learning can maximise patient centricity
- Industry case studies
- Takeaways for healthcare training
Benefits of clinical empathy
A culture of care, where ‘clinical empathy’ leads to related physician behaviours towards patients, has demonstrated notable benefits in multiple clinical studies.
This infographic shows some of the diverse benefits attributed to clinical empathy. References to the studies are provided in the whitepaper.
You may also be interested in
Selling takes confidence, and nowhere is it more important than when your customers are the experts. We explore building confidence in one of the toughest jobs in pharma.
Empathy is one of the key soft skills that can improve workforce performance. Developing empathy isn’t straightforward but there are proven methods that can be used for effective workplace training.
Everyone needs help sometimes, even the most talented leaders. This is especially true when it comes to leading organisational change. Creating a transformation in culture is extremely challenging...
Rapid delivery of bespoke content
Our off-the-shelf content is fully customisable but, if you're looking for a more bespoke learning solution, we’re offering rapid turnaround. We’ll work in partnership with you to create a 20 minute custom built elearning module in a 2 week timeframe. Contact us to discuss your learning needs and our pricing structure.Contact